Duties may occur depending on the laws of the country in which you reside. Please check the appropriate service guide for country-specific billing information.
If you dismiss the duties claim then your order will be sent back to our warehouse. We cannot give you a refund if this happens.
We hope that you understand.

Essential items for live performances, the Acrylic Light Stick, T-shirt, and Face Towel are now available as a set!
Let's all support Nekomata Okayu's first solo live performance!
You get a Ticket Case & Ticket-Style Sticker as a set purchase bonus!

■Product Details
□POISONYA SYNDROME Acrylic Light
[Size] Approx. H210 x W115mm
[Available Colors] 1 (Purple)
[Battery] 2 CR2032 Button Cells
[Material] Acrylic (Light Stick)
　　　　　ABS Resin (Handle)
　　　　　Polyester (Strap)
[Country of Manufacture] China

□POISONYA SYNDROME T-Shirt
[Size] Approx. Length 77cm / Width 58cm / Shoulder Width 54cm / Sleeve Length 24cm
[Material] 100% Cotton
[Country of Manufacture] China / Vietnam (T-Shirt)
　　　　　 　　　　　　　 Japan (Prints)

□POISONYA SYNDROME Face Towel
[Size] Approx. H340 x W850mm
[Material] 100% Cotton
[Country of Manufacture] China

□[Bonus] POISONYA SYNDROME Ticket Case and Sticker
[Size] Approx. H100 x W205mm (Ticket Case)
　　　Approx. H70×W170mm ( Sticker)
[Material] PP (Ticket Case)
　　　　　Paper (Sticker)
[Country of Manufacture] Japan

■Sales Period
21:00, July 24, 2022 - 23:59, August 8, 2022 (JST)
21:00, July 24, 2022 - 23:59, August 12, 2022 (JST)

Added Monday, August 8th, 2022: Due to popular demand, additional stock for the previously sold out "Essentials Pack" will go on sale. Furthermore, the order period for the "Essentials Pack" and other merchandise will be extended till 11:59 PM, Friday, August 12, 2022 (JST).

This product is available for pre-sales and only available in limited quantities. The product sales may end without prior notice once the products are out of stock.

■Shipping Period
Estimated around mid-November to mid-December 2022.
*Actual delivery date may vary depending on the shipping information you have provided.

■Purchase Limitations
Maximum of 15pcs per purchase.
*Please note that we will cancel your order if you purchase more than the aforementioned limit.

■Precautions
The actual product may differ from the preview of the product.
We do not offer refunds or returns unless the product is damaged upon production or delivery.
If you have received a defective product, please contact [email protected] within 1 week of receiving the product.

■Event Page
https://okayu1stlive.hololivepro.com/

*Once your deposit has been confirmed, you will not be able to request a refund.
Please check "Notation based on the Specified Commercial Transaction Act" for more details.
*If you combine your order with other products, your order will be shipped once all of the products have arrived.
*Due to the COVID-19 crisis, EMS Japan has suspended parcel delivery to Australia, Canada, etc.
Orders by customers living in countries where EMS delivery has been temporarily suspended will be remain at the warehouse until EMS resumes.
Thank you for your understanding.
*It is not recommended to use a QQ mail address for user registration and shopping.